- Click the Attachments tab under the video and download the worksheets and resource documents.
- If you would like to receive credit on your learning transcript for viewing this course, access it in My LINC and complete the short quiz.
Course Description: In this microlearning session, a tried-and-true approach for having difficult conversations will be used. We will demonstrate how to begin challenging conversations and move the conversation forward in a collaborative way. You will learn, try and apply this approach to real life scenarios.
You will learn to:- Determine ways to keep the conversation collaborative while acknowledging emotions and creating accountability
- Promote employee accountability
- Practice various methods to improve your conversation skills
You will benefit by:- Improving your communication skills and work relationships
- Creating an environment that supports meaningful and engaging conversations around some of the most difficult topics